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GreenPulse Shipping Policy

At GreenPulse, we understand that when the planting season arrives, every day counts. We utilize a global fulfillment network to ensure your seeds and tools reach you as quickly and reliably as possible.

Shipping Destinations

We are proud to offer Worldwide Shipping. Please note that customers are responsible for ensuring that the seeds ordered comply with their local agricultural import regulations.

Shipping Methods & Delivery Times

To provide the best service, we offer two primary fulfillment options:

  • Priority Fulfillment (Express): These orders are dispatched via our network of regional warehouses (similar to Amazon MCF). This is our fastest option, typically arriving within 2–4 business days depending on your location.

  • Standard Fulfillment (Self-Fulfillment): These orders are processed directly from our main facility.

    • Handling Time: All orders are processed within 3 business days.

    • Delivery Time: Most orders arrive within 7 business days after processing.

Shipping Rates

Shipping costs are calculated at checkout based on the weight of your order and your delivery destination. We strive to keep seed shipping affordable by utilizing lightweight, eco-friendly packaging.

Tracking Your Pulse

Once your order has been handed over to the carrier, you will receive a Shipping Confirmation email containing your tracking number. You can monitor your package's journey directly through our website.

International Orders & Customs

For orders shipped outside of our primary warehouse regions:

  • Deliveries may take longer depending on local postal services and customs processing.

  • Customs Fees: Any import duties, taxes, or brokerage fees are the sole responsibility of the recipient.

  • Biological Restrictions: If a package is held or destroyed by local agricultural authorities due to regional seed restrictions, GreenPulse cannot be held liable, though we will do our best to assist you with documentation.

Damaged or Lost Packages

If your order arrives damaged or fails to reach you within the estimated timeframe, please contact our support team at servicegreenpulse@gmail.com. We will investigate and, if necessary, arrange for a replacement to ensure your garden stays on track.